Occupational Drug Test
Testing that Complies with AS/NZS 4760 or AS/NZS 4308
Cancellation Policy
Thank you for selecting our occupational drug testing services. To ensure smooth operations and accountability, please review the following booking and payment terms: Booking Confirmation: Your appointment is confirmed upon receipt of a confirmation email. Please verify all details are correct; changes may be requested up to 24 hours before the scheduled time. Cancellations & No-Shows: Appointments canceled within 24 hours of the scheduled time, or no-shows without prior notice, will incur a 50% fee of the scheduled service cost. This covers the time and resources allocated to your booking. Invoicing & Payment Terms: After your test, an invoice will be issued with a 7-day payment term. Prompt payment ensures continued service availability and support. Overdue Invoices: If payment is not received within 7 days of the invoice date, a 20% late fee will be applied to the outstanding balance. Rescheduling: We understand schedules can change. To avoid any cancellation fees, please contact us as soon as possible if you need to reschedule. Refunds: Fees for no-shows and late cancellations are non-refundable. Refunds for prepayments, if applicable, may be considered on a case-by-case basis. Thank you for your understanding and cooperation in following these terms to help us provide you with efficient and reliable service.
Contact Details
105 Molesworth Street, Lismore NSW, Australia
1300183984
info@whs.org.au